Privacy policy

We respect your privacy. Please read through our Privacy Policy to understand how Tocco Toscano collects, use or disclosed your personal data and information. Tocco Toscano continues to commit and ensure transparency in protecting your privacy. Purchase in our stores or intellectual property implies you are agreeable in providing us with your personal information. 

Tocco Toscano respects the privacy of children. We will never knowingly request or use personal information from minors. If we become aware that we have collected personal data from a user of the site who is under the age of 18, we will remove that minor's personal data from our files. Through the access and use of the website, you have represented and warranted that you are 18 years of age or over. If you are under 18, please do not submit any personal information to us, and seek either a parent or guardian to assist you.

Protecting the privacy and security of our customers and visitors is of the utmost importance to Tocco Toscano. We understand how important privacy is to you. 

 

Personal Data

How we use your data depends on the information furnished by you, the services you use and the choices you make in your settings.

  • your name
  • contact details
  • mailing address(es) 
  • email address(es) 
  • date of birth
  • gender
  • nationality
  • current occupation
  • marketing preferences
  • answers you provide to security questions
  • payment information
  • transaction details
  • your devices and how you navigate the site
  • social media accounts you link to us
  • responses to surveys, competitions, promotions and campaign
  • information acquired through our loyalty program (TOS Rewards)
  • submit a CV, job application, comment, question, feedback or any form of initial correspond with us

 

Use of Personal Data

  • To enable access for account creation on our website
  • Registration of TOS Rewards and third-party companies involved in managing our programs
  • Facilitate purchases and order confirmation
  • Improve the user experiences
  • Contact you whenever necessary
  • To send marketing updates, newsletters or content according to an individual's interests
  • To evaluate and manage job application (if applicable)
  • Assist in your enquiries or correspondences
  • For research and analytics 
  • Enforcement on our Terms of Use and Services
  • Compliance (required by law to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, anti-money laundering, financing of terrorism or enforce our Terms of Use and Services) 

If you have any questions about how we protect your privacy, kindly contact enquiries@toscano-intl.com.

 

Your Website Cookies

A cookie is a technology which seeks permission to be placed into your device. We use cookies and similar technologies to help analyse website traffic to recognise you across different devices. The cookie will not be able to identify you but will understand the end-user experience. The data collected from cookies will then help us improve and enhance your shopping experiences through our website across all devices. 


Should you choose to opt-out

  • Most browsers accept cookies by default, however, you can manually clear or disable cookies. By doing so, do bear in mind that some functions and features of our website may not work properly. 
  • There are settings to limit your interactions for mobile devices. For iOS devices 'Limit Ad Tracking' setting and Android devices 'Opt out of Ads Personalization' setting. 

To understand more on the cookies we use, kindly email  enquiries@toscano-intl.com for further assistance.


Third Parties Whom We Share Personal Data

We share personal data with our third-party service providers or agents who we engaged to provide us with services. 

  • Financial transactions or Payment methods
  • Security for fraud prevention
  • Marketing service providers
  • Affiliates businesses
  • Fulfilment partners and vendors (e.g. couriers)
  • Business partners
  • Protection of Company (e.g. required by law)

In the event which Tocco Toscano is sold or integrated with another business, your personal data will be disclosed to the necessary partners and advisors for compliance and passed over to the new owners.  


Exercising Your Rights

Should you choose to opt-out or withdraw any consent in sharing your personal data with Tocco Toscano, kindly email our Data Protection Officer at serena.peen@toscano-intl.com with your request. 

Should you like to make any amendments or correct your personal data for us to curate unique experiences and marketing efforts, kindly email our Data Protection Officer at serena.peen@toscano-intl.com to assist you with the necessary corrections. 

For any feedback or issues regarding Privacy Policy, please email us at enquiries@toscano-intl.com